[Temporarily Closed] English/Russian or English/Mandarin Support Person

We're looking for a motivated individual to help with Telegram Moderation and User Support, and Viuly Content Moderation.

What we're looking for in a Support Agent:

  • Excellent self motivation and time management skills
  • The ability to be emotionally detached from the work
  • The ability to work with a remote team of Agents and staff
  • Excellent communication skills
  • Bi or Multi-Lingual


  • Fluent spoken and written English (requirement)
  • Fluent spoken and written Russian or Mandarin (requirement)
  • Reliable high speed Internet connection
  • Microphone for team voice conferences
  • Ability to work quickly and decisively
  • Ability to work unsupervised
  • Work within designated hours
  • Start on time, and be reliable

Work hours are negotiable.


  • Translation and upkeep of documentation
  • Working on support tickets, helping with front line triage
  • Moderating the "Viuly Official" Telegram group
  • Moderating content on the Viuly.io platform
  • Reporting rule breaches
  • Following up on currently active tickets
  • Communicating with users who have a vested interest in the platform


  • Negotiable, paid in VIU tokens monthly

How to apply:

Contact us via email (support@viuly.freshdesk.com). Write "Support Agent Application" in the subject line.  Include a brief introduction about yourself, and your experience.

Note: References are not required, as if you are accepted, you will be placed on a weeks probation.  Let your skills speak for themselves.

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